Programs » Education Program

Tenants Rights Counseling

The Tenant Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.

Tenants Rights Hotline: 206-723-0500

(Please note that these hours are for the hotline only, see below for walk-in clinic hours)

  • Monday – Thursday from: 10am-12:30pm and 1:30-4pm
    (Please note the Monday/Tuesday shift from 1:30-4pm may be difficult to get through if we have a high volume of walk-ins the same day)
  • Starting 2/19/2016: The hotline will be open Fridays from 10am-12:30pm

Interpretation is available in many languages.

We are closed:

  • New Years Day
  • MLK, Jr. Day
  • Presidents Day
  • International Worker’s Day / May Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous People’s Day
  • Veterans Day
  • Thanksgiving and day after
  • Christmas Eve
  • Christmas Day
  • New Years Eve

Walk In Clinics

  • Columbia City Clinic

Monday and Tuesday 1:30 – 4:00pm
The Walk In clinic is NOT OPEN on Wednesdays. Call the Hotline instead.

Interpretation available in many languages.
Tenants Union Office
5425 Rainier Avenue S Ste. B
Seattle, WA 98118
The TU office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. For more detailed directions, see Address & Directions.

  • Northeast Clinic

Thursdays 4:00 – 6:00pm
North Helpline Food Bank
12736 33rd Ave NE, Seattle, WA 98125
Please bring any paperwork and/or notices you’ve received regarding your housing issue.

Spokane Locations

  • American Indian Community Center
    Tuesdays 1:30 – 3:30pm
    610 E. North Foothills Drive, Spokane, WA 99207
  • Martin Luther King, Jr. Family Resource Center
    3rd Thursday of each month 4:00 – 6:00pm (may change in future)
    845 S. Sherman St, Spokane, WA 99202
  • Center for Justice
    First Tuesday of each month from 5:00 – 6:00pm
    Law Night at the Community Building Lobby
    35 W. Main Ave, Spokane, WA 99201

If you are a member of the Tenants Union

Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.

Other ways to access help

If you have a question about your rights as a tenant, you may also call the
CLEAR Line Legal Help: 888-201-1014, or
Solid Ground Tenant Services at 206-694-6767.

For a more complete list of assistance for tenants, see Renters Resources.

To become a Tenants Rights Hotline volunteer

Get Involved If you are trained in landlord-tenant law and would like to volunteer with the Tenants Union, please see Volunteer at the TU or call the TU at 206-722-6848 × 102.