Programs » Education Program

Tenants Rights Counseling

The Tenants’ Union Education Program helps tenants to get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education, and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.

Tenants Rights Hotline: 206-723-0500
  • Monday 10am-12:30pm, 1:30-4pm
  • Tuesday 10am-12:30pm, 1:30-4pm (Please note the shift from 1:30-4pm may be difficult to get through if we have a high volume of walk-ins the same day.)
  • Wednesday 10am-12:30pm, 1:30pm-4pm

Interpretation is available in many languages.
We are closed: New Years Day, MLK, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving and day after, and Christmas.

Walk In Clinics

  • Columbia City Clinic CLOSED Dec 22nd + 23rd
    1:30 – 4 pm Monday and Tuesday
    Clinic NOT OPEN on Wednesdays. Call the Hotline instead.
    Interpretation available in many languages.
    Tenants Union Office
    5425 Rainier Avenue S Ste. B
    Seattle, WA 98118
    The TU office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. For more detailed directions, see Address & Directions.
  • Lake City Satellite Clinic CLOSED Dec 25th
    4:30 – 6:30 pm Thursday
    North Helpline (Please do not call North Helpline for assistance. Services are in-person only.)
    12736 33rd Ave NE # 100
    Seattle, WA 98125

If you are a member of the Tenants Union

Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.

Other ways to access help

If you have a question about your rights as a tenant, you may also call the CLEAR Line Legal Help: 888-201-1014, or Solid Ground Tenant Services at 206-694-6767. For a more complete list of assistance for tenants, see Renters Resources.

To become a Tenants Rights Hotline volunteer

Get Involved If you are trained in landlord-tenant law and would like to volunteer with the Tenants Union, please see Volunteer at the TU or call the TU at 206-722-6848 × 102.