Programs » Education Program

Tenants Rights Counseling

The Tenants’ Union Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.

Tenants Rights Hotline: 206-723-0500

(Please note that these hours are for the hotline only, see below for walk-in clinic hours)

  • Monday: 10am-12:30pm and 1:30-4pm
  • Tuesday: 10am-12:30pm and 1:30-4pm
    (Please note the shift from 1:30-4pm may be difficult to get through if we have a high volume of walk-ins the same day)
  • Wednesday: 10am-12:30pm and 1:30pm-4pm
  • Thursday: 10am – 12:30pm and 1:30pm – 4pm

Interpretation is available in many languages.

We are closed:

  • New Years Day
  • MLK, Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving and day after
  • Christmas Day

Walk In Clinics

  • Columbia City Clinic
    Monday and Tuesday 1:30 – 4:00pm
    The Walk In clinic is NOT OPEN on Wednesdays. Call the Hotline instead.
    Interpretation available in many languages.
    Tenants Union Office
    5425 Rainier Avenue S Ste. B
    Seattle, WA 98118
    The TU office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. For more detailed directions, see Address & Directions.
  • Northeast Clinic
    Thursdays 4:00 – 6:00pm
    North Helpline Food Bank
    12736 33rd Ave NE, Seattle, WA 98125
    Please bring any paperwork and/or notices you’ve received regarding your housing issue.

If you are a member of the Tenants Union

Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.

Other ways to access help

If you have a question about your rights as a tenant, you may also call the
CLEAR Line Legal Help: 888-201-1014, or
Solid Ground Tenant Services at 206-694-6767.

For a more complete list of assistance for tenants, see Renters Resources.

To become a Tenants Rights Hotline volunteer

Get Involved If you are trained in landlord-tenant law and would like to volunteer with the Tenants Union, please see Volunteer at the TU or call the TU at 206-722-6848 × 102.