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Tenants Rights Counseling
The Tenants’ Union Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.
Tenants Rights Hotline: 206-723-0500
(Please note that these hours are for the hotline only, see below for walk-in clinic hours)
- Monday: 10am-12:30pm and 1:30-4pm
- Tuesday: 10am-12:30pm and 1:30-4pm
(Please note the shift from 1:30-4pm may be difficult to get through if we have a high volume of walk-ins the same day)
- Wednesday: 10am-12:30pm and 1:30pm-4pm
- Thursday: 10am – 12:30pm and 1:30pm – 4pm
Interpretation is available in many languages.
We are closed:
- New Years Day
- MLK, Jr. Day
- Presidents Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving and day after
- Christmas Day
Walk In Clinics
- Columbia City Clinic
Monday and Tuesday 1:30 – 4:00pm
The Walk In clinic is NOT OPEN on Wednesdays. Call the Hotline instead.
Interpretation available in many languages.
Tenants Union Office
5425 Rainier Avenue S Ste. B
Seattle, WA 98118
The TU office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. For more detailed directions, see Address & Directions.
- Northeast Clinic
Thursdays 4:00 – 6:00pm
North Helpline Food Bank
12736 33rd Ave NE, Seattle, WA 98125
Please bring any paperwork and/or notices you’ve received regarding your housing issue.
If you are a member of the Tenants Union
Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.
Other ways to access help
For a more complete list of assistance for tenants, see Renters Resources.