How to Get Help from the Tenants Union

We are open for phone calls and walk-ins during the times listed below. No appointments are necessary.

Mondays, 3 pm – 6 pm

Wednesdays, 3 pm – 6 pm

Thursdays, 12 noon – 4 pm

For phone consultations, call us at:
Tenants Rights Hotline: 206-723-0500

For in-person consultations, click here for directions to the Tenants Union office


Our services are free.

TU assistance is limited to tenants with incomes at or below 80% of the area median – currently, for an individual that is an income below $43,600 a year, for a family of three it is an income below $56,100.

TTY calls at 206-723-0523 answered during all hours of operation.

Consultations in Spanish also available by appointment.

Tenants Rights Information Online

We provide information online about many of the most-frequently asked tenants rights questions.

Browse through our Know Your Rights section to learn more about what your rights are and how to enforce them.

The Tenants Union Education Program

The Tenants’ Union Education Program helps tenants to get the knowledge and skills to keep themselves and their families safely housed. Tenants in Washington have no government agency to rely on to enforce the laws; instead “self-help” remedies are written into the law for tenants to enforce ourselves. The TU provides empowerment-based education and assistance to help tenants learn their rights and take action to resolve housing problems.

The hotline is now only one part of a program that also includes 1-on-1 tenant counseling, an award winning website and workshops and services in multiple languages to serve a diverse community. Trained non-attorney staff and volunteers listen to tenants concerns, ask questions to draw out key information and then identify the legal issues facing the tenants. Counselors then describe or show tenants the laws, explain the options and help tenants take the action necessary to resolve their housing crisis safely.

Additional Information: