How to Get Help from the Tenants Union

The Tenants Union offers free phone & walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.

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Tenants’ Rights Hotline
10am-12:30pm Mon, Tues, Wed
Call 206-723-0500

Walk In Hours
1:30-4pm Mon, Tues, Wed

Tenants Union Office
5425 B Rainier Avenue S
Seattle, WA
The office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. You can find directions to the Tenants Union here.

New Satellite Clinics Open in West & Northeast Seattle.

Tenants Union Walk-In Clinics

(Interpretation available in multiple languages at this site)
South West Youth & Family Services
4555 Delridge Way Southwest
Seattle, WA 98106

Current TU members may still leave messages on our Member Message Center by dialing 206-722-6848 ext 8. Calls for current members are usually returned within one week.

To join the TU call 206-722-6848 ext. 3.

If you are trained in landlord-tenant law and would like to volunteer with the Tenants Union, please call the TU at 206-722-6848, ext 109.

If you have a question about your rights as a tenant, you may also call the CLEAR line at 1-888-201-1014, or Solid Ground at 206-694-6767.

Tenants Rights Information Online

We provide information online about many of the most-frequently asked tenants rights questions.

Browse through our Know Your Rights section to learn more about what your rights are and how to enforce them.

The Tenants Union Education Program

The Tenants’ Union Education Program helps tenants to get the knowledge and skills to keep themselves and their families safely housed. Tenants in Washington have no government agency to rely on to enforce the laws; instead “self-help” remedies are written into the law for tenants to enforce ourselves. The TU provides empowerment-based education and assistance to help tenants learn their rights and take action to resolve housing problems.

The hotline is now only one part of a program that also includes 1-on-1 tenant counseling, an award winning website and workshops and services in multiple languages to serve a diverse community. Trained non-attorney staff and volunteers listen to tenants concerns, ask questions to draw out key information and then identify the legal issues facing the tenants. Counselors then describe or show tenants the laws, explain the options and help tenants take the action necessary to resolve their housing crisis safely.

Additional Information: